Returns & Exchanges

We want you to feel confident and stylish in your Audien Hearing apparel, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. If your purchase doesn't fit your aesthetic or size, we are committed to making it right.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the unwashed and unworn items in their original packaging with all designer tags still attached to ensure a valid return.

• 3.
  Ship It Back

  Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.